News
Apr
1
Statement of Assurance Fax
Posted by Cole Christoff on 01 April 2016 04:36 PM

The Statement of Assurance is an affidavit that is used to verify student’s identity.  This is required if not enough information can be populated into validation questions in the course.

See the list below for state/course specific reasons.

TEXAS:

According to Texas rules for driver safety: 

If third-party source data does not exist for a student,  Section 176.1110(c)(7) of the Rules allows the use of a Statement of Assurance (Student Affidavit) certifying that the individual attended and successfully completed the six-hour driving safety or specialized driving safety course for which the certificate is being issued.

Students need a valid Texas Drivers License  AND a valid Texas License plate to pass validation.   Temporary Tag (paper plates) and Dealer Tags are not verifiable because they are not registered to a vehicle. 

NEW JERSEY:

Validation is derived from information compiled from public records.  If the database cannot find enough information the Statement of Assurance form is required.

 

Please note, the Statement of Assurance will not prevent students from taking the final exam. 

The form is required to be notarized and submitted to our office upon completion of the final exam.  Once received, we will issue the Certificate of Completion to students.


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Apr
1
Certificate Download
Posted by Cole Christoff on 01 April 2016 04:35 PM

Certificate delivery will depend on which states course was completed.

TEXAS:

All course requirements must be completed by 5pm Monday - Friday to be printed and shipped the same day.  Certificates will be either delivered with regular mail or FedEx.  Regular mail is free of charge; with this option please allow 7-10 business days for receipt.  FedEx has a serivce fee of $35; the Certificate will be delivered the Next Business Day (Mon-Fri). FedEx cannot deliver to post office boxes or directly to the courts.

State laws have not approved a download, email, fax or in office pick up for Texas Certificates of Completion.

 

Florida, New Jersey:

These states have downloadable Certificates of Completion.  DefensiveDriving.com will submit completion details to the states department of motor vehicles.  We do not submit Certificates to courts, counties or municipal courts for ticket/point reduction.


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Dec
3
Course Login
Posted by John Blinn on 03 December 2014 10:54 PM

If you are unable to log into your course, double check your password. Our system accepts no more than eight characters in the password field. If you registered with more than eight characters, enter the first eight letters/numbers only. Passwords are case sensitive.  

 If you are still experiencing login issues, please contact our 24 hour support team at 888-545-5422.


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Dec
3
Driver Record
Posted by John Blinn on 03 December 2014 10:48 PM

Driver Record

All Driver Record orders are encrypted. The password is your driver license number.


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Dec
3
Certificate of Completion Tracking
Posted by John Blinn on 03 December 2014 10:45 PM

Need to know the whereabouts of your Certificate of Completion?

If you have selected the regular mail/standard delivery option, please allow 7-10 business days to receive the Certificate of Completion. If you have not received the Certificate, please call us at 713-488-4000.

Text Course users-If you ordered FedEx tracking, log into your account, and select Track My Certificate. Your login and password will allow you to track your Certificate.

Video Course users-Log into your account. Click on My Order and select the FedEx tracking link. You will be directed to your FedEx tracking details.


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